VirtuWa
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Trust & operations

What Happens After You Deploy VirtuWa?

Straight answers to the questions enterprise buyers ask before committing production workloads. Where details depend on your subscription, we say so.

Support

Support is delivered by VirtuWa under the VirtuWa Subscription License and Support Terms. Channels, response commitments and escalation are defined there and in your agreement—not on this page.

Subscription License and Support Terms

Updates and lifecycle

Software updates are provided to subscribed customers. Discuss release planning and upgrade paths for your environment with the VirtuWa team during evaluation.

Security updates

Security-related updates are part of the subscription. Ask VirtuWa about the current advisory and patch process as part of your security review.

Security at VirtuWa

Infrastructure ownership

VirtuWa runs on infrastructure you own or control. Your hardware, network, workloads, data and access policies remain under your control, including deployment architecture and update timing.

Migration

Migration starts with an assessment and moves in controlled waves using Jisir Migration by VirtuWa, with assisted options available.

VMware migration

Exit strategy

Workloads run on standard open virtualization technologies—KVM and QEMU—which use widely supported virtual disk formats. Confirm specific export and migration paths for your workloads during assessment.

Partners

Partners may support delivery, integration and local services. Your agreement defines who provides what.

Partners

POC support

During an assisted technical POC, VirtuWa engineers help plan scope, deploy the environment and validate representative workloads with your team.

Request Technical POC
Migration assurance

Migration Without a Big-Bang Decision.

  1. 1

    Assess

    Understand workloads, dependencies, storage, networking, and compatibility.

  2. 2

    Pilot

    Select a small, representative workload group.

  3. 3

    Validate

    Test performance, networking, applications, backup, and operations.

  4. 4

    Migrate

    Move workloads in controlled waves with Jisir Migration by VirtuWa.

  5. 5

    Operate

    Monitor and optimize the new environment through Lejam Cloud Manager.

Customers should not need to move their entire environment before proving VirtuWa.

Have a question this page doesn't answer?

Talk to the VirtuWa team about support, lifecycle and operations for your environment.